Legal

Refund Policy

Last updated: November 12, 2026

We want you to be happy with your purchase. Because plugins are digital products that cannot be returned, refunds work as follows.

1. When you can get a refund

You can request a full refund within 14 days of purchase if the plugin does not work on your system and we are unable to fix the problem together with you.

Please check the system requirements on the product page before buying.

2. When refunds are not given

after 14 days from the date of purchase;
if you simply changed your mind after downloading and activating the plugin;
if the license key has been shared or the license protection has been bypassed.

This does not affect any rights you have under the consumer laws of your country.

3. How to request a refund

Write to [CONTACT EMAIL] with your order number, the email used for the purchase and a short description of the problem (your operating system, DAW and what happens). We usually answer within 2 business days.

4. How refunds are paid

Approved refunds are issued through Lemon Squeezy to your original payment method. Depending on your bank it may take 5–10 business days to appear. After a refund your license is deactivated and you must uninstall the plugin.